FAQ
How long will it take to receive my order?
Once you place your order, we’ll prepare your package within 2 working days. Delivery typically takes 6–9 working days, depending on your location. For bank transfer payments, processing may take slightly longer, but only by a few hours.
Can I install Easerack Air without hiring an electrician?
If you’re confident with basic home installations, yes!
Easerack Air and Pro models require a connection similar to a standard ceiling light. However, for your safety, we always recommend professional installation if you’re unsure.
Will I receive an invoice?
Absolutely. If you need an invoice, simply request it during checkout and share your billing details with us.
Are there shipping costs?
We offer free shipping across most EU countries. For other regions or detailed shipping rates, please refer to our Shipping Information.
Where can I install my Easerack?
Almost anywhere! Whether it’s your bathroom, balcony, laundry room, or bedroom, Easerack adapts to your space.
- Need to install on a sloped ceiling? Use our dedicated Cable Kit.
- Want to mount it to a wall? We’ve got compatible wall brackets.
- Even plasterboard walls are suitable—just confirm they can support the weight.
Where is Easerack based?
We are proudly based in Changzhou, China, near the beautiful Taihu Lake. Here, we design, manufacture, and test all Easerack products to deliver durable, space-saving, and stylish laundry solutions for modern homes worldwide.
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