Compatibility Check Required
For wire rope, send theproduct model and balcony height (floor to ceiling); EaseRack support will determine the correct replacement length. For mounting brackets, send the electric model, beam measurements, mounting direction and required quantity.
2 products
Can’t Find Your Part?
Send your order number, product model, clear photos and relevant measurements. If the part is unavailable, we will let you know whether an alternative solution is available.
Confirm Compatibility in Four Steps
- Identify your airer. Provide the order number, exact EaseRack model and whether the lifting system is manual or electric.
- Prepare clear photos. Include an overview of the complete airer and close-ups of the existing part or mounting area.
- Provide the relevant measurements.
Wire rope: product model and balcony height (floor to ceiling).
Mounting brackets: electric model, beam width, beam spacing, mounting direction and required quantity. - Wait for confirmation. Wait for EaseRack support to confirm compatibility before placing your order.
Compatibility Request Checklist
Order number:
Product model:
Part required:
Balcony height, floor to ceiling (wire rope only):
Beam width (mounting brackets only):
Beam spacing (mounting brackets only):
Mounting direction (mounting brackets only):
Required bracket quantity (mounting brackets only):
Delivery country:
Photos attached:
Optional video link:
Installation and Safety
- Stop using damaged components. Do not operate the airer if a lifting cable is frayed, deformed, loose or damaged, or if a mounting component has moved or become unstable.
- Use only confirmed parts. Do not install a cable, bracket or fixing until its compatibility has been confirmed, and follow the instructions supplied with it.
- Use a qualified installer where required. Professional installation is recommended when the work involves the ceiling structure, electrical connections, load-bearing fixings or servicing the lifting mechanism.
Frequently Asked Questions
Which EaseRack clothes airers can use the listed wire rope?
The listed wire rope is compatible with all EaseRack manual ceiling clothes airers and is not compatible with electric ceiling clothes airers. Send EaseRack support theproduct model and balcony height (floor to ceiling) so the correct replacement length can be confirmed before ordering.
Are manual and electric clothes airer parts interchangeable?
No. Manual and electric lifting systems use different components and operate differently. Do not use a manual lifting rope in place of an electric lifting rope or select a part based only on its appearance.
How is the correct mounting bracket identified?
The correct A-H mounting bracket depends on the electric ceiling airer model, beam width, beam spacing and mounting direction. Send EaseRack support this information, the required number of brackets and clear photos. Support will identify the correct bracket and confirm the quantity.
Should these parts be installed by a qualified installer?
Installation requirements vary by model and installation structure. Use a qualified installer if the work involves the ceiling structure, load-bearing fixings, electrical connections or servicing the lifting mechanism.
What should I do if the part I need is not listed?
Contact EaseRack support with your order number, model, photos and relevant measurements. We will check whether a compatible part is currently available, but availability is not guaranteed.
Related Product Information
Browse our manual ceiling clothes airers, electric ceiling clothes airers and complete ceiling clothes airer collection. General replacement-part guidance is also available in the EaseRack FAQ.
